This site is intended for U.S. healthcare professionals only

Support and Service

Locate your Sales Representative

Tel: 1-888-229-0001
(Hours: 7:00am - 6:00pm CT)

Customer Service / Order Entry

Tel: 1-888-229-0001
Fax: 1-888-229-0020
(Hours: 7:00am - 6:00pm CT)

One Baxter Parkway
Deerfield, IL 60015

Note: Orders are required to be placed electronically. Call 1-877-334-2298 to speak to an eCommerce representative.

Hardware Parts & Service

Infusion Systems
Includes repairs, technical support and training inquiries.
Tel: 1-800-843-7867 (1-800-THE-PUMP)
(Hours: 7:00am - 6:00pm CT)

More Information

ABACUS Software, ExactaMix 1200 and ExactaMix 2400 Technical Support
Tel: 1-800-678-2292
Fax: 1-800-648-9646
(Hours: Monday – Friday, 6:00 am – 5:00 pm MT)
After-hours for mission critical issues.
Email: [email protected]

Medical Products Medical Information

(excluding Nutrition)
Tel: 1-800-933-0303
Fax: 1-888-229-0030
(Hours: 8:00am - 5:00pm CT)

Tel: 1-800-422-2751
(Hours: 8:00am - 4:30pm CT)
Email: [email protected]

Quality Management / Product Surveillance

Tel: 1-800-437-5176
Fax: 1-847-270-4022
(Hours: 7:00am - 6:00pm CT)

Hardware Billing

Contact your local Sales Representative for equipment and rental and leasing inquiries

Credit & Collection

Tel: 1-888-270-3189
Fax: 1-847-948-3354
(Hours: 7:00am - 6:00pm CT)

Customer Operations

Invoice and credit issue inquiries
Tel: 1-888-270-3189
(Hours: 7:00am - 6:00pm CT)

Electronic Commerce

Customer Setup, Inquiries and Training
Tel: 1-877-334-2298
(Hours: 7:00am - 6:00pm CT)

Training and Education

Learn about a variety of featured programs that provide comprehensive and flexible education and training opportunities.

Any and all product brands, trademarks, trademark designs and logos that appear throughout this microsite are the property of Baxter International Inc., or its subsidiaries, unless indicated otherwise.

Trademark Listing
Baxter, Abacus, Abacus logo, Adaptacap, Aviva, Arthromatic, Clearlink, Clinimix, Clinimix E, Clinimix logo, Connections portfolio and design, Discpac, DoseEdge, EM1200, EM2400, Exactamix, Galaxy, Infusor, Intellifill, Mini-Bag Plus, Multirate, Neothrive, One-Link, P.O.P. Rx, Quikvial, Rapidfill, Repeater, Sigma Spectrum, Uromatic, V-Link, Viaflex, Vial-Mate, Vital-Hold and VitalShield are trademarks of Baxter International Inc., or its subsidiaries.